Frequently Asked Question

Customers

Shop by Shape is an innovative fashion platform that utilises AI technology to provide personalized styling advice based on individual body shapes. It aims to enhance the online shopping experience by ensuring that clothing choices not only match style preferences but also fit perfectly.

The Body Scan feature employs advanced AI algorithms to virtually scan and analyse the unique contours of your body. This results in feature identification and measurements, improving the style recommendations and reducing the chances of sizing issues and the need for returns.

Yes, your privacy and security are our top priorities. Shop by Shape adheres to strict data protection measures, ensuring that your personal information is handled with the utmost care and in compliance with privacy regulations.

Yes, our platform is designed to seamlessly integrate with various online stores, making it adaptable to different business sizes and ensuring a smooth experience for both retailers and customers.

The AI continuously learns from customer choices and feedback, refining its recommendations based on evolving trends and individual preferences. This ensures that the system stays up to-date and caters to the unique needs of each user.

Shop by Shape stands out by combining AI-driven technology with a focus on body positivity and confidence. Our goal is to empower individuals to make informed and stylish choices that celebrate their unique beauty.

Yes, Shop by Shape is designed to be mobile-friendly, allowing you to access personalized styling advice and recommendations conveniently from your smartphone or tablet.

Getting started is easy! Simply access the App, complete the virtual body scan, and find styles perfectly tailored to your individual body shape. You can also use your Shop by Shape account on your favourite retailer website.

The basic features of Shop by Shape are available for free. However, for premium services and additional benefits, there might be subscription options. Check our pricing page in the App for more details.

Feel free to reach out to our customer support team through the “Contact” section on our website. We’re here to assist you with any questions or concerns.

Retailers

Shop by Shape provides retailers with a powerful tool to enhance the customer experience. By incorporating our AI-driven technology, you can reduce returns (and the cost of processing returns), increase customer satisfaction, and foster brand loyalty.

Our Body Scan and AI technology accurately style to suit individual body features, significantly reducing the chances of fit, suitability and size-related returns. By offering personalized styling advice, we help customers make informed choices, leading to a higher likelihood of satisfaction with their purchases.

Yes, Shop by Shape is designed to be versatile and can seamlessly integrate with various e-commerce platforms. This flexibility allows retailers of different sizes and setups to benefit from our technology.

Retailers can partner with Shop by Shape by integrating our technology into their online store or within the Shop by Shape App. This involves a straightforward implementation process, and our team is available to provide support and guidance.

Shop by Shape provides valuable data insights, including customer preferences, popular styles, and sizing trends. This information can inform inventory decisions, marketing strategies, and product development.

We offer flexible pricing models to accommodate different business sizes. Retailers can choose from subscription-based fees, revenue-sharing arrangements, and performance-based incentives. Detailed pricing information is available upon consultation.

We collaborate with retailers on marketing campaigns to promote the enhanced shopping experience offered by Shop by Shape. This collaborative approach benefits both parties, driving increased traffic and customer engagement.

Yes, retailers have the flexibility to customise the Shop by Shape experience to align with their brand aesthetics and values. This ensures a cohesive and branded
shopping journey for their customers.

Our team is dedicated to supporting retailers during the implementation process. We provide comprehensive guidance, training, and ongoing assistance to ensure a smooth integration and successful utilisation of our technology.

To get started, simply reach out to our partnership team through the “Become a Retail Partner” on the Contact section on our website. We’ll guide you through the process and discuss how Shop by Shape can benefit your business.